There are many articles touting the great utility of the “cloud”, but what does all this really mean for your business? As it’s used today the “cloud” refers to almost anything that is hosted off-site. We’ll take you through 3 advantages of using a cloud based customer portal for your customers to access.
You don’t have to worry about maintaining the portal
- When you move the hosting requirements to the cloud, you no longer have to worry about maintaining servers. That means your IT staff can focus on in house projects to make your employees’ lives run smother.
Security of customer payment data
- You don’t have to admit it if your one of them, but a shocking number of companies store customer payment information (CCs and Banking) in unencrypted ways. Are you one of those companies? Moving to a cloud based solution such as Fidesic AR allows you to pass the burden of storing sensitive info to the cloud provider. Fidesic is PCI compliant in all its practices, and stores all customer data in an encrypted format. That means not only is it incredibly secure, but you don’t have to deal with any liability of storing that customer data.
Offsite backup of all customer data
- In a worst case scenario, what is your company’s data recovery plan? If a major IT disaster happens, a cloud based solution can help prevent many of the negative repercussions. You’ll have a backup of all customers to rebuild from, and there will not be an interruption in service from your customers’ perspective.
Having a customer portal on the cloud has many advantages from a customer perspective, but it also can help your business directly as explained above.
For more information about Fidesic’s AR portal, head over to www.Enlivensoftware.com or contact our sales team directly at sales@enlivensoftware.com. We have plans that start for as little as a cell phone bill.
About Enliven Software
Enliven Software is a leading Lansing, MI Microsoft Dynamics ISV delivering AP and AR business solutions across industries to local businesses for over 15 years. Enliven provides cloud based solutions that help automate Accounts Payable processes, and provide a dynamic Customer portal designed to work specifically with Dynamics GP.
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